REPORT A
LOST OR STOLEN ATM OR DEBIT CARD AFTER HOURS
Dial 1-800-264-4274
Electronic
Fund Transfers - Your Rights and Responsibilities
Indicated below are types of
Electronic Fund Transfers we are capable of handling,
some of which may not apply to your account. Please read
this disclosure carefully because it tells you your
rights and obligations for the transactions listed.
Preauthorized credits.
You may make arrangements for certain direct deposits to
be accepted into your checking or savings account(s).
Preauthorized payments. You
may make arrangements to pay certain recurring bills
from your checking or money market account(s).
Bank Line Telephone
Transfers - types of transfers - You may access your
account by telephone 24 hours a day at 1-800-952-2089
using your personal identification number, a touch tone
phone, and your account numbers, to:
-
transfer funds from checking
to checking
-
transfer funds from checking
to savings
-
transfer funds from savings
to checking
-
transfer funds savings to
savings
-
make payments from checking
to loan accounts with us
-
make payments from savings
to loan accounts with us
-
get information about:
Please also see
Limitations on frequency of transfers section
regarding limitations that apply to telephone transfers.
ATM
Transfers – types of transfers and dollar limitations
– You may access your account(s) by ATM using your
ATM card and personal identification number or Visa
Check Card and personal identification number, to:
Some of
these services may not be available at all terminals.
Please also see
Limitations on frequency of transfers section
regarding limitations that apply to ATM transfers.
Types of
Visa Check Card Debit Card Transactions
You may access your checking
accounts to purchase goods, (in person or by phone) pay
for services, (in person or by phone) get cash from a
merchant, if the merchant permits, or from a
participating financial institution, and do anything
that you can do with a credit card (that a participating
merchant will accept with a credit card).
Verified
by VISA
State Bank of
Cherry is now offering you
Verified by Visa. Verified
by Visa puts you in control when shopping online:
only you can approve purchases using your private
password.
Click the
logo below to enroll today.
(NOTE: this
link will open a new window in your browser. To return
to the State Bank of Cherry web site, close the Verified
by VISA window.)
Non-Visa
Debit Transaction Processing.
We have enabled non-Visa
debit transaction processing. This means you may use
your Visa-branded debit card on a PIN-Debit Network* (a
non-Visa network) without using a PIN.
The non-Visa debit network(s)
for which such transactions are enabled are: NYCE and
PULSE Networks.
Examples of the types of
actions that you may be required to make to initiate a
Visa transaction on your Visa-branded debit card include
signing a receipt, providing a card number over the
phone or via the Internet, or swiping the card through a
point-of-sale terminal.
Examples of the types of
actions you may be required to make to initiate a
transaction on a PIN-Debit Network include initiating a
payment directly with the biller (possibly via
telephone, Internet, or kiosk locations), responding to
a logo displayed at a payment site and choosing to
direct payment through that network, and having your
identity verified using known information derived from
an existing relationship with you instead of through use
of a PIN.
The provisions of your
agreement with us relating only to Visa transactions are
not applicable to non-Visa transactions. For example,
the additional limits on liability (sometimes referred
to as Visa’s zero-liability program) and the streamlined
error resolution procedures offered on Visa debit card
transactions are not applicable to transactions
processed on a PIN-Debit Network.
*Visa Rules generally define
PIN-Debit Network as a non-Visa debit network
that typically authenticates transactions by use of a
personal identification number (PIN) but that is not
generally known for having a card program.
Point-of-Sale Transactions – frequency and dollar limitations
-
Using your
card:
-
you
may make no more than ten transactions per day (you
may make no more than three refunds of purchases per
day)
-
you
may not exceed $500.00 in transactions per day (for
security reasons, the limit is $260.00 per day
off-line)
Please also see
Limitations on frequency of transfers section
regarding limitations that apply to debit card
transactions.
Limitations on frequency of transfers - In
addition to those limitations on transfers elsewhere
described, if any, the following limitations apply:
Transfers from a money market
account to another account or to third parties by
preauthorization, automatic, or telephone transfer are limited
to six per month with no more than three by check or similar
order to third parties.
Fees
Except as indicated elsewhere, we do not charge for
these electronic fund transfers.
Documentation
-
Terminal transfers -
You can get a receipt at the time you make any transfer
to or from your account using one of our automated
teller machines or point-of-sale terminals.
-
Preauthorized credits.
If you have arranged to have direct deposits made to
your account at least once every 60 days from the same
person or company, the person or company making the
deposit will tell you every time they send us the
money.
-
Preauthorized credits.
If you have arranged to have direct deposits made to
your account at least once every 60 days from the same
person or company, you can call us at (815) 894 2345
or (800) 447 9138 to find out whether or not the
deposit has been made.
-
Periodic statements
-
You will get a
monthly statement from us for your checking accounts.
You will get a
monthly account statement from us for your money
market accounts, unless there are no transfers in a
particular month. In any case, you will get a
statement at least quarterly.
For passbook accounts, if
the only possible electronic transfers to or from your
account are preauthorized credits, we do not send
periodic statements. You may bring your passbook to us
and we will record any electronic deposits that were
made since the last time you brought in your passbook.
Passbook savings accounts
will receive annual account statements only.
Preauthorized Payments
Right to stop payment
and procedure for doing so. If you have told us in
advance to make regular payments out of your account,
you can stop any of these payments. Here is how:
Call or write us at the
telephone number or address listed in this brochure in
time for is to receive your request 3 business days or
more before the payment is scheduled to be made. If
you call, we may also require you to put your request
in writing and get it to us within 14 days after you
call.
Please refer to our
separate fee schedule for the amount we will charge
you for each stop-payment order you give.
Notice of varying
amounts. If these regular payments may vary in
amount, the person you are going to pay will tell you,
10 days before each payment, when it will be made and
how much it will be. (You may choose instead to get
this notice only when the payment would differ by more
than a certain amount from the previous payment, or
when the amount would fall outside certain limits that
you set.)
Liability for failure
to stop payment of preauthorized transfer. If you
order us to stop one of these payments 3 business days
or more before the transfer is scheduled, and we do
not do so, we will be liable for your losses or
damages.
Financial
Institutions Liability
Liability for failure to
make transfers. If we do not complete a transfer to
or from your account on time or in the correct amount
according to our agreement with you, we will be liable
for your losses or damages. However, there are some
exceptions. We will not be liable, for instance:
-
If through no fault of
ours, you do not have enough money in your account to
make the transfer.
-
If you have an overdraft
line and the transfer would go over the credit limit.
-
If the automated teller
machine where you are making the transfer does not
have enough cash.
-
If the terminal or system
was not working properly and you knew about the
breakdown when you started the transfer.
-
If circumstances beyond
our control (such as fire or flood) prevent the
transfer despite reasonable precautions that we have
taken.
-
There may be other
exceptions stated in our agreement with you.
Confidentiality
We will disclose
information to third parties about your account or the
transfers you make:
-
Where it is necessary for
completing transfers; or
-
In order to verify the
existence and condition of your account for a third
party, such as a credit bureau or merchant; or
-
In order to comply with
government agency or court orders; or
-
If you give us written
permission.
Unauthorized
Transfers
(a) Consumer liability.
(1) Generally. Tell us AT ONCE if you believe your card and/or code has
been lost or stolen. Telephoning is the best way of
keeping your possible losses down. You could lose all
the money in your account (plus your maximum overdraft
line of credit). If you tell us within 2
business days, you can lose no more than $50 if someone
used your card and/or code without your permission. (If
you believe your card and/or code has been lost or
stolen, and you tell us within 2 business days after you
learn of the loss or theft, you can lose no more than
$50 if someone used your card and/or code without your
permission.)
If you
do NOT tell us within 2 business days after you learn of
the loss or theft of the card and/or code, and we can
prove we could have stopped someone from using your card
and/or code without your permission if you had told us,
you could lose as much as $500.
Also,
if your statement shows transfers that you did not make,
tell us at once. If you do not tell us within 60 days
after the statement was mailed to you, you may not get
back any money you lost after the 60 days if we can
prove that we could have stopped someone from taking the
money if you had told us in time.
If a
good reason (such as a long trip or a hospital stay)
kept you from telling us, we will extend the time
periods.
(2)
Additional Limits on Liability for Visa check card, when
used for point-of-sale transactions. Unless you have
been grossly negligent or have engaged in fraud, you
will not be liable for any unauthorized transactions
using your lost or stolen Visa check card, when used for
point-of-sale transactions, if you report the loss or
theft of the card. If you do NOT tell us within 2
business days, your liability is the lesser of $50 or
the amount of money, property, labor, or services
obtained by the unauthorized use before notification
with us.
(b)
Contact in event of unauthorized transfer. If you
believe your card and /or code has been lost or stolen
or that someone has transferred or may transfer money
from your account without your permission, call, write
or email us at the following:
(815) 894 2345 or (800) 447 9138
for lost or stolen ATM or debit card after normal
business hours (800) 264-4274
State Bank of Cherry, 110 S. Main , P.O. Box 189,
Cherry, IL. 61317
EMAIL-customerservice@statebankofcherry.com
Error
Resolution Notice
In case of errors or
questions about your electronic transfers, call, write
or email us as soon as you can, if you think your
statement or receipt is wrong or if you need more
information about a transfer listed on the statement or
receipt. We must hear from you no later than 60 days
after we sent the FIRST statement on which the problem
or error appeared.
-
Tell us your name and
account number (if any).
-
Describe the error or the
transfer you are unsure about, and explain as clearly
as you can why you believe it is an error or why you
need more information.
-
Tell us the dollar amount
of the suspected error.
If you
tell us orally, we may require that you send us your
complaint or question in writing within 10 business
days.
We will
tell you the results of our investigation within 10
business days (20 business days if the transfer involved
a point-of-sale transaction or a foreign-initiated
transfer) after we hear from you and will correct any
error promptly. If we need more time, however, we may
take up to 45 days (90 days if the transfer involved a
point-of-sale or a foreign-initiated transfer) to
investigate your complaint or question. If we decide to
do this, we will credit your account within 10 business
days (20 business days if the transfer involved a
point-of-sale transaction or a foreign-initiated
transfer) for the amount you think is in error, so that
you will have the use of the money during the time it
takes us to complete our investigation. If we ask you to
put your complaint or question in writing and we do not
receive it within 10 business days, we may not credit
your account.
If we
decide that there was no error, we will send you a
written explanation within 3 business days after we
finish our investigation. You may ask for copies of the
documents that we used in our investigation.
Notice
Regarding ATM Fees by Others
If you use an
automated teller machine that is not operated by us, you
may be charged a fee by the operator of the machine
and/or by an automated transfer network.
Notice of
ATM/Night Deposit
Facility User Precautions
As with all
financial transactions, please exercise discretion when
using an automated teller machine (ATM) or night deposit
facility. For your own safety, be careful. The following
suggestions may be helpful.
-
Prepare for your
transactions at home (for instance, by filling out a
deposit slip) to minimize your time at the ATM or
night deposit facility.
-
Mark each transaction in
your account record, but not while at the ATM or night
deposit facility. Always save your ATM receipts. Don’t
leave them at the ATM or night deposit facility
because they may contain important account
information.
-
Compare your records with
the account statements you receive.
-
Don’t lend your ATM card
to anyone.
-
Remember, do not leave
your card at the ATM. Do not leave until you see
"transaction complete" on the screen. Do not leave any documents at a
night deposit facility.
-
Protect the secrecy of
your Personal Identification Number (PIN). Protect
your ATM card as though it were cash. Don’t tell
anyone your PIN. Don’t give anyone information
regarding your ATM card or PIN over the telephone.
Don’t write your PIN where it can be discovered. For
example, don’t keep a note of you PIN in your wallet
or purse.
-
Prevent others from seeing
you enter your PIN by using your body to shield their
view.
-
If you lose your ATM card
or it is stolen, promptly notify us. You should
consult the other disclosures you have received about
electronic fund transfers for additional information
about what to do if your card is lost or stolen.
-
When you make a
transaction, be aware of your surroundings. Look out
for suspicious activity near the ATM or night deposit
facility, particularly if it is after sunset. At
night, be sure that the facility (including the
parking area and walkway) is well lighted. Consider
having someone accompany you when you use the
facility, especially after sunset. If you observe any
problem, go to another ATM or night deposit facility.
-
Don’t accept assistance
from anyone you don’t know when using an ATM or night
deposit facility.
-
If you notice anything
suspicious or if any other problem arises after you
have begun an ATM transaction, you may want to cancel
the transaction, pocket your card and leave. You might
consider using another ATM or coming back later.
-
Don’t display your cash:
pocket it as soon as the ATM transaction is competed
and count the cash later when you are in the safety of
your own car, home, or other secure surrounding.
-
At a drive-up-facility,
make sure all the car doors are locked and all of the
windows are rolled up, except the driver’s window.
Keep the engine running and remain alert to your
surroundings.
-
We want the ATM and night
deposit facility to be safe and convenient for you.
Therefore, please tell us if you know of any problem
with a facility. For instance, let us know if a light
is not working or there is any damage to a facility.
Please report any suspicious activity or crimes to
both the operator of the facility and the local law
enforcement officials immediately.
YOUR
ABILITY TO WITHDRAW FUNDS
This policy statement
applies to all deposit accounts.
Our policy is to make
funds from your cash and check deposits available to
you on the first business day after the day we receive
your deposit. Electronic direct deposits will be
available on the day we receive the deposit. Once the
funds are available, you can withdraw them in cash and
we will use the funds to pay checks that you have
written.
Please remember that even
after we have made funds available to you, and you
have withdrawn the funds, you are still responsible
for checks you deposit that are returned to us unpaid
and for any other problems involving your deposit.
For determining the
availability of your deposits, every day is a business
day, except Saturdays, Sundays, and federal holidays.
If you make a deposit before 3:00 P.M. on a business
day that we are open, we will consider that day to be
the day of your deposit. However, if you make a
deposit after 3:00 P.M. or on a day we are not open,
we will consider that the deposit was made on the next
business day we are open
ADDENDUM TO ACCOUNT DISCLOSURE
As of
January 02, 2002
UNAUTHORIZED TRANSFERS:
Additional limits on liability for Visa check card.
Unless you have been
grossly negligent or have engaged in fraud, you will
not be liable for any unauthorized transactions using
your lost or stolen Visa check card. The additional
limit on liability does not apply to ATM transactions,
to transactions using your Personal Identification
Number, which are not processed by VISA, or to
commercial cards.
NOTICE REGARDING ATM FEES BY OTHERS: When
you are use an ATM not owned by us, you may be charged
a fee by the ATM operator or any network used (and you
may be charged a fee for a balance inquiry even us you
do not complete the funds transfer).
ELECTRONIC CHECK CONVERSION-TYPES OF TRANSFERS:
Your check can result in
an electronic funds transfer. This can happen in
several ways. For example:
-
You can purchase goods or
pay for services and authorize a merchant or service
provider to convert your check into an electronic
funds transfer.
-
At the time you offer a
check to a merchant or service provider, you may be
asked to authorize the merchant or service provider to
electronically collect a charge in the event the check
is returned for insufficient funds. Paying such a fee
electronically is an electronic funds transfer.
Your authorization to make
these types of electronic funds transfers may be
expressed in writing or implied through the posting of
a sign.
Please also see
"Limitations on frequency of transfers" section
regarding limitations that apply to savings accounts.
CURRENCY CONVERSION
When you use your Visa
Check Card at a merchant that settles in currency
other than US dollars, the charge will be converted
into the US dollar amount.
Revised Currency
Conversion as of October 1, 2006
-A 1% Currency Conversion
Fee will be assessed on International transactions
were VISA or PLUS has performed a currency conversion
function.
-This fee will be based on
a rate selected by VISA/PLUS from the range of rates
available in wholesale currency markets for the
applicable central processing date, which rate may
vary from the rate VISA/PLUS itself receives, or the
government mandated rate in effect for the applicable
central processing date.
Furthermore:
-A .20% (twenty basis
points) Currency Conversion Fee will be assessed on
International transactions where Cirrus, MasterCard,
or Maestro has performed a currency conversion
function.
-This fee will be based on
either a government mandated exchange rate, or a
wholesale exchange rate selected by Cirrus, Master
Card, or Maestro and the rate used will be the
applicable rate on the day the transaction was
processed, which may differ fro the date of the
transaction or when it posted to the cardholders
account.
-A 80% (80 basis points)
Cross Border Fee will be assessed on all International
transactions whether or not a currency conversion
function was performed by Cirrus, MasterCard, or
Maestro.
ADVISORY AGAINST ILLEGAL USE:
You agree not to use your
card(s) for illegal gambling or other illegal purpose.
Display of a payment card logo by, for example, an
online merchant does not necessarily mean that
transactions are lawful in all jurisdictions in which
the cardholder may be located.
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